Can I change my MX record?

Yes, if you have Web Host Manager access you may do this in the DNS zone section. However if you do not have this access please submit a ticket or email support@remcom.net to request this change. Please make sure you request this using the email associated with your account.
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Do you support IMAP?

Yes, we do support IMAP. Make sure you have "ident" enabled and that you or your isp do not...