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Web Hosting Frequently Asked Questions

Do you support foreign domains?
Yes. All domain names will work with Remly Communications accounts.

Can I use email forwarding?
Yes. Through your Control Panel you can set up as many emails to forward as you have POP accounts.

What platform or operating system (OS) does Remly Communications use?
Our servers run the Apache Web server over Linux (UNIX).

Does Remly Communications support and offer SQL and ASP?
Yes. We offer SQL with MySQL and ASP via Apache:ASP.

What kind of connection does Remly Communications have to the Internet backbone?
Our connection is running on multiple high speed connections to quad OC-12 dual firewalls on oc-192 backbone. Our connection to the Internet backbone is one of the fastest and most reliable available.

How long does it take to have my site transferred to the servers?
The standard length of time for propagation of a domain name through the Internet is 1-2 business days.

What is your path to Perl for my CGI?
The path to Perl is /usr/bin/perl.

What is your path to sendmail?
The path to sendmail is /usr/sbin/sendmail

Does Remly Communications support SSI (Sever Side Includes)?
Yes, we support SSI, just remember to name your file with the suffix .shtml to do so.

Does Remly Communications also design web pages?
Yes, we do. If this is something you are interested in, please contact sales@remcom.net.

Does Remly Communications offer a shopping cart?
Yes, we do offer a shopping account with our eCommerce plans only.

Can I securely accept credit card information through my web site?
If you order the Business Web Hosting Package or above, and have purchased an SSL Certificate, we do offer SSL for secure transactions.

Is it possible to process credit card transactions in real time?
For this we recommend that you choose our eCommerce Plans.

Does Remly Communications provide any database solutions?
Remly Communications supports MySQL. MySQL is an easy-to-use database engine that allows you to create database-driven websites, maintain customer information, and more. A friendly interface enables you to administer your database right through your Control Panel.

What statistical package does Remly Communications offer?
All Remly Communications plans include Webalizerand Awstats. You also have access to your own raw log files.

Does Remly Communications allow cronjobs?
Remly Communications may allow programs to run in the background. These programs will be considered on an individual basis and customers will incur extra charges based on system resources used and operational maintenance needed. If you wish to run background programs please contact Remly Communications at support@remcom.net so that we can arrange set-up.

Does Remly Communications support Microsoft FrontPage?
If you use Microsoft FrontPage 98 or 2000 to publish pages to the Net, you will need the FrontPage 98 or 2000 extensions supported. We support FrontPage 98 and 2000 extensions FREE OF CHARGE.

Does Remly Communications support third level domains (myname.yourdomain.com)?
Remly Communications supports third level domain names with any of our web hosting packages, such as "name.yourdomain.com"; however we do not allow sub directory pointers, or subdomains. If you do not have a domain name, we will supply you with yourname.remcom.net.

Does Remly Communications offer web based email?
Each web hosting account comes with WebMail at no extra cost. WebMail makes it possible for you to send and receive email from any computer with Internet access. You may access your webmail at http://webmail.yourdomain.com/. All POP clients can be used including pine, elm, Netscape mail, and Outlook.

Does Remly Communications offer SSH?
Yes, we do offer SSH.

Does each account have its own raw log files?
Yes, each account includes error logs and access logs.

Can I access my website without the www.?
Yes. You can access your website with or without the www.


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